Processing and Shipping

Process Time

All jewelry is handmade to order except same day shipping items shipped out from Boston. It takes about 10 business days to make a ring and 3 business days for delivery. Please allow at least 2 calendar weeks for delivery of your order. In the event of holidays, processing time will be significantly extended.

For custom items, if we need to start from hand sketch or CAD,  the design process might take from 1 week to 3 weeks depending on the complexity of the work and how fast you approve it. After client's approval, 10+ business days for production and 3 business days for delivery.

For in stock items, we will ship within same business day.

Shipping from the shop to worldwide

Made-to-orders are shipped from China via DHL global express or other equivalent carrier with tracking, insurance and a signature confirmation.

Free shipping from China to U.S., UK, CA, DE and AU; $19.99 shipping to EU and East Asia. Contact us for price for other countries.

Same day shipping from Massachusetts to United States

We have limited inventory at MA. Your order is shipped by USPS First Class, Priority Mail 2-3 days, or Priority Express 1-2 day at your choice, fully tracked, insured, and a signature required. Make sure select proper shipping method at checkout for your desired delivery date. Buyer pays shipping fee. Please note if you place an order after 3pm, it won't be handled until the next business day. Regardless of what time you place an order during the day, US postal office will not process the dropped-off packages until 6pm at the that day at their sorting facility.

Delivery Notes

We use carriers such as DHL, EMS/USPS, or FedEx for delivery, your contact phone number is required for timely delivery. We do not sell to or trade your personally identifiable information with outside 3rd parties. In the event of delivery problem, we try our best to help solve it, but delays and mistakes caused by carriers are not under our control.